FAQs

Are your products waterproof? Yes, every piece from Evoke is waterproof and resistant to sweat, rain, and hand washing. You don’t need to take it off every time you wash your hands or get caught in the rain.

Will the jewellery tarnish or fade? No. Our jewellery is made with thick 18k PVD gold plating over stainless steel, which makes it non-tarnish and long-lasting.

Can I wear this if I have sensitive skin? Absolutely. All our pieces are hypoallergenic and safe for sensitive skin.

Do you offer Cash on Delivery? Yes, we do offer COD with a small partial advance payment.

How long does delivery take? We deliver within 3–5 working days, depending on your location.

What if I receive a damaged product? We sincerely apologise. Please email us at theevokejewellery@gmail.com within 48 hours with pictures, and we’ll make it right.

Can I exchange a gift I received? Yes, as long as it is unused and within our return window. Please reach out to our support team with the order ID (if available).

Frequently Asked Questions

Yes, every piece from Evoke is waterproof and resistant to sweat, rain, and hand washing. You don’t need to take it off every time you wash your hands or get caught in the rain.

No. Our jewellery is made with thick 18k PVD gold plating over stainless steel, which makes it non-tarnish and long-lasting.

Absolutely. All our pieces are hypoallergenic and safe for sensitive skin.

Yes, We Offer COD with small partial advance payment.

We deliver within 3–5 working days, depending on your location.

We sincerely apologise. Please email us at theevokejewellery@gmail.com within 24 hours with videos and pictures as per our Refund Policy, and we’ll make it right.

No, at the moment we dont provide this service.